Humility – A Lesson in Giving and Receiving Feedback
Over the past few weeks I’ve been considering humility. Specifically, I’ve been considering the impact humility has on those I interact...
Our Top Tips to Kick Off your Search for a New Job
The time has come to kick off your search for a new job. Great! There are a few things you need to do to get your ducks in a row to find...
Interview Questions for Hiring in Contact Centres
When recruiting in a Contact Centre hiring managers are looking for candidates who can provide outstanding customer service, as well as...
