Five Biggest Obstacles for Hiring Managers in Contact Centres
The five most common obstacles that hiring managers in contact centres are faced with in 2019
What does it cost to hire the wrong candidate?
What happens when you hire the wrong person? What is the cost to the business and how could it have been prevented?
How to Handle a Resignation in your Team
When someone in your team hands in their resignation it can be a complete surprise, but equally sometimes, an expected move. Either way,...
